Liaising with your IT team and users to co-ordinate the collection of laptops and other assets.<\/strong><\/p>\n\n\n\nOur experienced and professional ServiceDesk team can reach out to users through our service management platform by telephone, email, SMS and WhatsApp.<\/p>\n\n\n\n
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Where required packaging is provided to employees to ensure the secure and safe return of assets including laptops, mobile phones and accessories.<\/p>\n\n\n\n
Collections are fully insured for your peace of mind.<\/p>\n\n\n\n
Asset receipt and reporting<\/strong><\/p>\n\n\n\nOn receipt of the collected laptops and assets at one of our secure facilities they are scanned in so that that you have a clear view of their physical location and status.<\/p>\n\n\n
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Grading and inspection<\/strong><\/p>\n\n\n\n\n
Laptops are inspected and graded with any damage, faults, or discrepancies recorded and reported. Where applicable, significant issues are immediately escalated to you.<\/p>\n<\/div> <\/figure><\/div>\n\n\n\nCertified data wiping, re-building and provisioning<\/strong><\/p>\n\n\n\nOur engineers will complete a full data wipe and re-build devices to meet your corporate standards ready for re-deployment to new employees.<\/p>\n\n\n\n
We offer support for Windows, MacOS and Chrome devices.<\/p>\n\n\n
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<\/figure><\/div>\n\n\nRefurbishment, repair and cleaning<\/strong><\/p>\n\n\n\nWhen required devices are refurbished. If further repairs are required, our experienced engineers will either personally complete the repair, or if appropriate, liaise with the relevant manufacturer for repair under warranty.<\/p>\n\n\n\n
Devices are physically cleaned and sanitised, and then re-packaged ready for shipment to new employees.<\/p>\n\n\n\n
Secure storage<\/strong><\/p>\n\n\n\nAssets can either be stored in one of our secure storage facilities around the globe, until required for your new employees. Alternatively if you prefer we can return them to your own offices.<\/p>\n\n\n\n
All items are fully insured and protected by monitored CCTV and security systems.<\/p>\n\n\n\n
For a comprehensive asset management and procurement service, Pendulum can also store and supply new equipment alongside your recovered assets. IT supply and logistics can then be provided on a global and centralised basis for all your IT users and stakeholders.<\/p>\n\n\n\n
Asset and laptop disposal<\/strong><\/p>\n\n\n\n <\/figure>\n
Laptops and assets which due to age, specification or condition no longer meet your corporate standards can be retired and disposed of in an environmentally friendly manner.<\/p>\n\n\n\n
With IT budgets under ever increasing pressure you\u2019ll be pleased to know we ensure the residual value of all assets will be refunded by rebate or service credits.<\/p>\n<\/div><\/div>\n\n\n\n
Mobile Device Management (MDM) consultancy<\/strong><\/p>\n\n\n\nTo complete our service offering you can leverage our device management expertise to help you deploy and configure leading Enterprise-class MDM solutions including Microsoft Endpoint Manager, Jamf, Jumpcloud, Apple Business Manager, and Chrome Enterprise.<\/p>\n\n\n\n <\/figure>\n\n\n\n